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Microsoft Dynamics 365 Field Service includes a comprehensive set of scheduling capabilities. Join us as we provide an in-depth look at the different types of scheduling options available in Field Service and how they are used. Discover how you can help improve productivity by leveraging connected tools and relevant work-order data so employees are well prepared for service jobs.

Learning Objectives

Upon completion of this program, participants will be able to:

  • Describe the various scheduling options available in Dynamics 365 Field Service.
  • Identify how to find resources to meet job needs by evaluating location, skills, and other characteristics.
  • Define how you can quickly assign jobs that may take multiple days and how to allocate and record the time.
  • Explain ways to book a resource to a job, including using the “quick book” functionality and the schedule board in Dynamics 365 Field Service.

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If you have concerns or would like information regarding program cancellation policies or CPE credit, contact us at​

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CPE Information

CPE Credit
One CPE credit (pending approval) in the Computer Software and Applications field of study may be awarded upon verification of participant attendance, during live broadcast.
Program Level
Advance Preparation
Midsize organizations conducting diagnostic services for other organizations; operations directors, managers, analysts; supply chain managers; field engineers; dispatchers
Delivery Method
Group internet-based
Refund Policy
There is no fee associated with this event.

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