All Aboard! Strategies for Driving CRM User Adoption

Gaining high and continuous customer relationship management (CRM) user adoption is a common concern for organizations of all sizes. Whether your priority is addressing common user misconceptions and concerns, keeping the excitement alive after implementation, or regaining excitement if it has fallen flat, there’s always something to learn about maintaining high CRM user adoption to keep your organization thriving with technology. Join us for an insightful session as we share best practices to help boost your CRM confidence year-round.

Learning Objectives

Upon completion of this program, participants will be able to: 

• Describe common CRM misconceptions
• Explain how to keep CRM users onboard and invigorated after the initial implementation phase
• Define top tips and tricks to reinvigorate CRM user adoption if it goes flat