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Leverage Scheduling Options in Dynamics 365 Field Service

February 14, 2023

Microsoft Dynamics 365 Field Service includes a comprehensive set of scheduling capabilities. Join us as we provide an in-depth look at the different types of scheduling options available in Field Service and how they are used. Discover how you can help improve productivity by leveraging connected tools and relevant work-order data so employees are well prepared for service jobs.

Learning Objectives

Upon completion of this program, participants will be able to:

  • Describe the various scheduling options available in Dynamics 365 Field Service.
  • Identify how to find resources to meet job needs by evaluating location, skills, and other characteristics.
  • Define how you can quickly assign jobs that may take multiple days and how to allocate and record the time.
  • Explain ways to book a resource to a job, including using the “quick book” functionality and the schedule board in Dynamics 365 Field Service.


Tom Gioielli

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