Unlocking the Value of CRM Through User Adoption
May 14, 2024
In this insightful webinar, we’ll share CRM tips and best practices that can help drive user adoption from the start, keep users engaged after go-live, and revive CRM capabilities. If you’re struggling to gain value with CRM or have a team experiencing low user adoption, this webinar is for you.
Learning Objectives
Upon completion of this program, participants will be able to:
- Describe common CRM user challenges, frustrations, and misconceptions.
- Explain how to get and keep CRM users engaged after the initial implementation phase.
- Define top tips and tricks to reinvigorate CRM user adoption if it goes flat.
CPE Information
1.00 CPE Credit (pending approval)
One CPE credit (pending approval) in the Computer Software and Applications field of study may be awarded upon verification of participant attendance, during live broadcast.
Fields of StudyWho's This For
Business leaders; sales, business development, marketing, and customer service professionals; CRM users and admins.
Prerequisites
None
Delivery Method
Group internet-based. Each attendee must be logged in and answer the poll questions in order to receive CPE credit.
Refund Policy
There is no fee associated with this event.
Program Level
Basic
Recommended Field of Study
Computer Software and Applications
Advanced Preparation
None
If you have concerns or would like information regarding program cancellation policies or CPE credit, contact us at cpecompliance@forvis.com.
FORVIS, LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.