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Salesforce Sales Cloud vs. Service Cloud: Finding What Fits

May 1, 2024 Register Today
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Join us for an informative webinar, where we'll compare Salesforce Sales Cloud and Service Cloud solutions. Whether you're looking to improve sales processes or customer service, this webinar can help you determine which product is the best fit for your unique business needs. We'll discuss real-world examples of how companies leverage Sales Cloud to improve sales workflows versus how Service Cloud can transform customer service operations. By the end of this webinar, you can better understand if Sales Cloud or Service Cloud is the right fit to help you meet your sales and service goals.

Learning Objectives

Upon completion of this program, participants will be able to: 
  • Describe the key differences between Salesforce Sales Cloud and Service Cloud and the intended use cases.
  • Discuss the main features and capabilities of each platform.
  • Identify the factors to consider when deciding between Sales Cloud and Service Cloud for your business requirements.

CPE Information

1.00 CPE Credit (pending approval)

One CPE credit (pending approval) in the Computer Software and Applications field of study may be awarded upon verification of participant attendance, during live broadcast.

Fields of Study

Who's This For

Sales, business development, customer service, and customer experience professionals; CRM users and admins.



Delivery Method

Group internet-based. Each attendee must be logged in and answer the poll questions in order to receive CPE credit.

Refund Policy

There is no fee associated with this event.

Program Level


Recommended Field of Study

Computer Software and Applications

Advanced Preparation



If you have concerns or would like information regarding program cancellation policies or CPE credit, contact us at

FORVIS, LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:


Kristin Voelz, Sheri Wanasek