Salesforce Sales Cloud vs. Service Cloud: Finding What Fits
May 1, 2024
Learning Objectives
Upon completion of this program, participants will be able to:
- Describe the key differences between Salesforce Sales Cloud and Service Cloud and the intended use cases.
- Discuss the main features and capabilities of each platform.
- Identify the factors to consider when deciding between Sales Cloud and Service Cloud for your business requirements.
CPE Information
1.00 CPE Credit (pending approval)
One CPE credit (pending approval) in the Computer Software and Applications field of study may be awarded upon verification of participant attendance, during live broadcast.
Fields of StudyWho's This For
Sales, business development, customer service, and customer experience professionals; CRM users and admins.
Prerequisites
None
Delivery Method
Group internet-based. Each attendee must be logged in and answer the poll questions in order to receive CPE credit.
Refund Policy
There is no fee associated with this event.
Program Level
Basic
Recommended Field of Study
Computer Software and Applications
Advanced Preparation
None
If you have concerns or would like information regarding program cancellation policies or CPE credit, contact us at cpecompliance@forvis.com.
FORVIS, LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
Presenters
Kristin Voelz, Sheri Wanasek